All orders are shipped from Rancho Cucamonga, California. To ensure your order arrives safe and sound, we use the proper packing materials and pack your order with love :)
If your order is placed by 3 PM PST Monday-Friday, in most cases it will ship the same day. Reasons for shipping delays can include Holidays, severe weather conditions and unresolved issues with your age verification process upon checkout.
We allow you the freedom to choose which shipping carrier you'd like to use upon checkout. We offer services from USPS, Fedex and UPS. With our standard shipping services (USPS Priority Mail, Fedex Ground or UPS Ground) you can expect your order to arrive in 2-7 business days.
We also offer expedited shipping via these 3 carriers. Please keep in mind that 2nd day, next day or overnight shipping options require that you place your order no later than 1 PM PST excluding weekends or Holidays.
All International orders are shipped via USPS and include a tracking number. Total shipping cost is based on total weight of your order and the shipping destination.
Please allow up to 7 business days for International orders to be processed. If an International credit card is used upon checkout it may be subject to additional verification.
Important: We do our best to ensure an awesome experience when shopping with us. However, you are 100% responsible for any additional taxes or duties imposed by your country. Please be aware of your countries tobacco taxes or duties before completing your checkout process.
Restocking Fee: You may always refuse to accept your package if additional taxes or duties are applied upon arrival into your country. Please be aware that we will charge a 15% restocking fee for all refused or returned packages. Once the package is in our possession, we will refund your purchase to the original card used at checkout. Shipping charges will NOT be refunded.